Privacy Policy

1. Information We Collect

When you interact with our website or contact us for a stay enquiry, we may collect:

• Your name and contact details (phone number, WhatsApp number, email)
• Preferred travel dates, group size, and property preferences submitted via our enquiry form
• Any additional information you voluntarily share via WhatsApp, call, or email
• Basic website usage data collected automatically, such as page views and general traffic patterns

We do not collect payment information directly through the website — all payments are arranged with the respective property owner or handled offline once a booking is confirmed.

2. How We Use Your Information

The information we collect is used solely to:

• Respond to your enquiry and share availability, pricing, and property details
• Coordinate your booking with the relevant property owner or caretaker
• Provide support before, during, and after your stay
• Improve our website and listings based on general usage patterns

We will never use your personal information for unsolicited marketing or sell it to third parties for advertising purposes.

3. WhatsApp Communication

WhatsApp is our primary channel for enquiries. When you message us on WhatsApp, your contact details and messages are visible to our team for the purpose of handling your enquiry. WhatsApp’s own privacy policy governs how messages are secured on their platform — we recommend reviewing WhatsApp’s Privacy Policy for more information.

4. Cookies and Analytics

Our website uses privacy-friendly analytics to understand aggregate traffic and improve performance. This data does not personally identify you. We do not use third-party advertising trackers such as Facebook Pixel. You may disable cookies through your browser settings at any time without affecting your ability to browse the website.

5. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information. As a booking broker, we may share limited details in these circumstances only:

• With the property owner or caretaker of the villa/resort you enquire about, strictly to arrange your stay
• With our website hosting and analytics infrastructure, which processes basic traffic data
• When required by law or legal process

6. Data Security

We take reasonable steps to protect the information you share with us. Our website is served over HTTPS. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal data from our records
• Opt out of any future communications from us

To exercise any of these rights, please contact us using the details below.

8. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Business: Goa Beach Stays
• Owner: Rajesh Garela
• Email: rajeshgarela0@gmail.com
• Phone: +918080557611
• Location: Goa, India